subdomain?

  • Unknown's avatar
    wofceo · Member ·

    I am trying to set up online store through weebly and it appears Weebly has taken over my WordPress name and my website through only comes up when I put wheelsonfirepizza.wordpress.com it is supposed to be wheelsonfirepizza.com but the online page from weebly has taken that over what can I ?

  • Unknown's avatar
    wofceo · Member ·

    Using A Records
    It’s possible to map your domain to WordPress.com using A records. To do so, add your domain through these steps, then contact Support to obtain the A records that you need. Then, add the A record wherever your domain’s DNS is managed (usually the domain’s registrar).

    This is what I think I need help with

  • fstat · Staff ·

    Hi there,

    The domain wheelsonfirepizza.com was registered through us (WordPress.com), but it ha been transferred to Register.com a couple of weeks ago and this broke the connection with wheelsonfirepizza.wordpress.com. You can link that domain back to that site using A records. WordPress.com A records are:

    192.0.78.24
    192.0.78.25

    First, you need to get in touch with Register.com to help you add those records. Then you need to complete the mapping on our end.

    There’s already a premium plan active on that site that will allow you to use the mapping feature. However, that plan is owned by a different account than the one you’re using to contact us. That account is @wheelsonfiretruck.

    If you have access to that account please log in and there and then contact us via live chat (https://wordpress.com/help/contact) to help you set up the mapping.

    If you cannot access that other account, you can follow our Account Recovery guide:

    Recover Your Account

    Lastly, I see that you have opened multiple support tickets and forum threads and this makes it harder for us to help you. Please keep replying to this very thread so we can more effectively help you resolve this issue.

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