Subdomain is not working

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  diegolirio · Member · Sep 21, 2014 at 3:17 am

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  Registered a domain / subdomain blog.diegoglirio.com and is the main and the diegolirio.wordpress domain is being redirected oo again. In diegolirio.com domain, logged out of wordpress, set up in a new cname blog.diegolirio.com apotando to diegolirio.wordpress.com, follow the manual settings but do not know if this falatando something !?

  Can you help me?

  The blog I need help with is: (visible only to logged in users)

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  pmciano · Member · Sep 23, 2014 at 3:24 pm

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  @diegolirio

  I have visited blog.diegolirio.com and viewed several of its pages, and it appears to be functioning correctly:

  

  The issue you encountered was most likely due to either your browser’s cache, or DNS not yet being up-to-date.

  Can you please try clearing out your cache and cookies?

  Solve Common Browser Issues

  If I’ve misunderstood the issue, or if you have any other questions, please let me know.

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  diegolirio · Member · Sep 24, 2014 at 7:13 pm

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  The problem is this because I was actually accessing , but stopped for a moment came back and stopped again , should have gone when he could access , in my domain settings is created in type CNAME pointing to blog.diegolirio.com diegolirio.wordpress.com . I do not know what can be …

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  pmciano · Member · Sep 24, 2014 at 8:12 pm

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  @diegolirio

  To get this working again, you need to add back the CNAME record for blog.diegolirio.com at your domain’s registrar:

  Map a Subdomain

  Then, clear your browser’s cache and cookies after about 24 hours and verify that the change went through successfully.

  Let us know if you have any more questions.

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  pmciano · Member · Sep 29, 2014 at 2:16 pm

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  @diegolirio

  I still do not see a CNAME record for your subdomain:

  http://who.is/dns/diegolirio.com

  Please add the following DNS record at UNIVERSO ONLINE S/A (UOL):

   blog.diegolirio.com. IN CNAME diegolirio.wordpress.com.

  Let us know if you have any more questions.

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  diegolirio · Member · Sep 29, 2014 at 8:47 pm

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  Everything is OK in the field,

  see https://docs.google.com/file/d/0B0Kol-8wAeBSa3QteFpKby0wRzA/edit

  I paid for something that does not work …….!

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  pmciano · Member · Sep 30, 2014 at 1:48 pm

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  @diegolirio

  Since your DNS is not being hosted by WordPress.com, I cannot add this DNS record for you.

  If you’d like your Domain Mapping Upgrade removed and refunded, let me know, and I will be happy to assist you.

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  diegolirio · Member · Oct 1, 2014 at 8:57 pm

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  OK, you can remove for me? I can not keep something that is not working, do not know why but I have other subdomains as ‘A’ pointing to amazon, and CNAME pointing to the Herokuapp, and work normal!
  I appreciate being able to remove.

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  pmciano · Member · Oct 2, 2014 at 1:25 pm

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  @diegolirio

  I’ve removed and refunded your Upgrade, as requested. Please keep in mind that it takes 1-2 weeks for the transaction to show up on your financial statement.

  If you have any more questions regarding this transaction, let me know.