Subdomain Issues

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  chatous1 · Member · Jan 7, 2015 at 7:14 pm

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  I have changed the CNAME records on my DNS server to point to my subdomain to the proper wordpress subdomain; however, wordpress refuses to let me use this domain, “DNS CNAME for blog.chatous.com needs to point to chatousblog.wordpress.com.”

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 7, 2015 at 7:31 pm

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  Have you purchased the required upgrade?
  http://en.support.wordpress.com/domains/map-subdomain/

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  chatous1 · Member · Jan 7, 2015 at 7:35 pm

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  I’m trying to purchase the required upgrade — its not letting me; that’s the problem.

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  timethief · Member · Jan 7, 2015 at 7:36 pm

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  Aha! I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  lizthefair · Member · Jan 8, 2015 at 10:09 pm

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  That error generally means the CNAME isn’t mapped correctly. Is there someone at your registrar who can double check the CNAME record for you?