subdomain mapped from godaddy not removing from wordpress

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  renawells · Member · Aug 13, 2022 at 5:09 pm

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  hello. my primary doman site renawells.com is paid through godaddy. my wordpress was hacked last year and i had my go daddy domain mapped to wordpress. i am trying to recreate my website solely with godaddy but for some reason the domain name won’t register and when you go to http://www.renawells.com it directs to wordpress as a subdomain. i need this removed ASAP. can you please help me?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  renawells · Member · Aug 13, 2022 at 5:10 pm

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  the blog i need help with is http://www.renawells.com not livethebreath

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  helper-heroponriki · Member · Aug 13, 2022 at 5:32 pm

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  Hi there!

  Your domain is registered with GoDaddy, so there’s nothing we can do here to change it.

  Contact GoDaddy support and ask them to remove any redirects on your domain. Then, if you’re also hosting your site there, ask them what you should change your domain nameservers to so it points to the correct website on their servers.

  I hope that clarifies things!