Subdomain multisite throwing 404 error

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  delete234 · Member · Dec 7, 2024 at 12:18 am

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  I created a new subdomain using multisite successfully in my dashboard with my main admin “davidpaslay.com”. But when I select the subdomain dashboard in wordpress “3dboothvisual.davidpaslay.com/wp-admin/” I get a “404 Not Found” error page. I’ve edited paths in my hosting provider, added an SSL certificate to the domain, adjusted the DNS A settings, double checked the .htaccess and wp-config files as well. Not understanding why I can’t access the dashboard.

  Please see detailed screenshots:
  https://drive.google.com/file/d/1DlhjfnONq7y80gLgcjLbnPoRtBS1rEjs/view?usp=drive_link

  The blog I need help with is: (visible only to logged in users)

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  carmochloe · Member · Dec 7, 2024 at 11:11 am

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  The root and subdomains in discussion do not seem to be hosted at WordPress.com, so you’d want to reach out to your hosting provider for advise on how to properly set up SSL. Alternatively, if you move to WordPress.com, SSL is provisioned automatically for all sites.

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  caimin · Staff · Dec 8, 2024 at 7:17 am

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  @carmochloe is correct that you’d need to contact your host/domain registrar for assistance, which appears to be Ionos.