Subject: Request to stop notifications / delete account for (email visible only to moderators and staff)
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I need assistance stopping release notifications that are currently triggering a loop of non-delivery messages to my primary email.
I previously set up announcement notifications for an account using the email address (email visible only to moderators and staff). I have since deleted that address, but WordPress.com continues to send notifications to it. Because the address no longer exists, I am now receiving “non-delivery” errors in my primary inbox.
I found it difficult to locate an unsubscribe option for these notifications on my unpaid account, which is why I originally opted to delete the email address.
Request: Could a staff member please delete the account associated with (email visible only to moderators and staff) or disable all outgoing notifications for it?
I am happy to provide any necessary authentication to verify ownership. Please let me know how I can share my current contact details with you via a private channel rather than this public thread.
Thank you for your help
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Hello @byronea309d0171, I’ve just sent you an email so we can look into this more closely. Looking forward to your reply.
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I received the previous email that you all said this was resolved, but its still occurring i have received 2 of these type emails in the past week. I tried to reply to the email thread but it was bounced. Can you please open a new discussion and get this resolved? Thanks.
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Hi there,
It looks like this may have already been resolved through our latest email response. I’ll go ahead and close this topic for now, but please don’t hesitate to reach out if you need anything else!
- The topic ‘Subject: Request to stop notifications / delete account for (email visible only to moderators and staff)’ is closed to new replies.
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