submenu items revert to menu items

• 

  dsaadrumney · Member · Apr 3, 2013 at 11:07 pm

  • Copy link
  • Add topic to favorites

  Created a custom menu.
  Last week I was able to create menu items and also sub menu items with no problems.
  Now I create a menu item by dragging it to the right so it appears indented and becomes a submenu item. Shows as indented, however, once I click the save menu button, the submenu reverts back to the left margin and is no longer indented on the display and as a result it now appears as its own menu instead of as a sub menu item.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Apr 3, 2013 at 11:49 pm

  • Copy link

  I know the Blaskan theme and have used it before. I see the issue on your blog and on my test blog too. This thread is tagged for Themes Staff attention.

• 

  dsaadrumney · Member · Apr 4, 2013 at 12:56 am

  • Copy link

  I was using internet explorer 9 when I experienced the problem.
  I cleared all browsing history and that did not correct the problem.
  However, I logged in using Chrome instead of IE and the problem does not exist when using Chrome.

• 

  sixhours · Member · Apr 4, 2013 at 1:03 am

  • Copy link

  Howdy! I’m not able to reproduce this issue on your site, my test site, or the demo site at blaskandemo.wordpress.com in IE9. I’m wondering if this was a temporary glitch.

  Are you still experiencing the problem? If so, could you take a screenshot so we can investigate further? Instructions for making a screenshot are located here:

  Take a Screenshot

• 

  dsaadrumney · Member · Apr 5, 2013 at 12:23 am

  • Copy link

  Yes. But only in IE9. Chrome works fine.
  capture1.jpg shows how the screen looks when I add the submenu item. capture2.jpg shows how it looks after I click the save menu.
  Notice that the submenu item is changed to a menu item.

• 

  sixhours · Member · Apr 5, 2013 at 2:03 pm

  • Copy link

  Ahh, I see what you mean, thank you for the screenshots!

  Unfortunately I’m still unable to reproduce this in IE 9/Windows 7 with Blaskan active on my test site.

  In doing some research, it seems this is a hard-to-pin-down bug with WordPress/IE9 (not specific to the theme) that comes and goes (which might explain why you and @timethief can reproduce it, but I can’t). The best advice I have is to:

  1) Clear your browser’s cache and cookies
  2) Disable any add-ons
  3) Ensure Compatibility Mode is Off
  4) Restart your browser and/or computer

  That seems to help some folks with this bug, at least temporarily. If all else fails, switch to Chrome or another browser to edit menus.