Subscribe via email not working

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  zcorbo · Member · Sep 3, 2020 at 6:03 pm

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  when i setup my site, this was working fine for about 2-3 months. then stopped working. people are trying to subscribe, .gmail are receiving email to confirm subscription, but then they do not receive emails for new posts.

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  kokkieh · Staff · Sep 4, 2020 at 10:03 am

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  Hi there,

  On what site is this?

  And can you give us the email addresses of the people who aren’t receiving the emails? Type each email on its own line, and it will be hidden automatically so only staff can see it.

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  zcorbo · Member · Sep 4, 2020 at 2:12 pm

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  site is: zoeoninvesting.com

  two examples that i know for sure:
  (email visible only to moderators and staff) was unable to subscribe and tried multiple times back in jan/feb this year
  (email visible only to moderators and staff) tried to subscribe this week, she received an email to confirm but i do not see her as a subscriber

  thanks for looking into this.

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  staff-blorbo · Staff · Sep 4, 2020 at 6:38 pm

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  Kate has 2 unconfirmed subscriptions under her account. She’ll need to visit https://subscribe.wordpress.com and either confirm or delete those before continuing.

  Stella is subscribed, you’ll find her under https://wordpress.com/people