Subscriber box not working

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  jubbenga · Member · Apr 22, 2020 at 8:21 pm

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  Why isn’t my subscriber box working? When emails are entered, no confirmation email is sent to that email and they cannot follow my site.

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  staff-mckluskey · Staff · Apr 23, 2020 at 7:39 am

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  Hi there!

  What’s the address of the site you’re working on?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/

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  biotech46 · Member · May 3, 2020 at 12:47 am

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  I am having the same problem at my WordPress site: myricopia.com

  When a user enters an email address to subscribe, they never get a confirmation email and their subscription does not happen. I tried it myself and the same thing happened. Apparently this is a recent problem. My last email subscriber that worked happened on April 12, 2020.

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  staff-mckluskey · Staff · May 4, 2020 at 8:03 am

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  @biotech46, what email address have you used to subscribe to your blog? You can post it in its own line – only the WordPress.com staff will be able to see it.

  Have you checked your spam folder as well?

  Also, remember that with your plan you can access support directly via https://wordpress.com/help/contact. That way you can get help faster.