Subscriber email notification

• 

  donchais · Member · Sep 30, 2011 at 1:06 pm

  • Copy link
  • Add topic to favorites

  Just received from one of my blog subscribers…

  “Donchais, I’m receiving your emails, but they’re blank. I have to look you up to reply and read your new post.”

  Any ideas?

  Thanks
  Blog url: http://callsforjustice.wordpress.com/

• 

  evarlese · Member · Sep 30, 2011 at 3:01 pm

  • Copy link

  Thanks for reporting this issue!

  We recently switched all of our emails over to HTML, which has caused some display problems with older email clients. Would you happen to know what Internet browser and webmail client your subscriber is using so I can pass that information onto our team?

• 

  donchais · Member · Sep 30, 2011 at 3:44 pm

  • Copy link

  It’s AOL.

  Thanks

• 

  evarlese · Member · Sep 30, 2011 at 4:24 pm

  • Copy link

  Great, thank you! We are aware of the issues with AOL and are working on fixing this.

  Thanks so much for your patience :)

• 

  staff-blorbo · Staff · Oct 1, 2011 at 10:30 pm

  • Copy link

  This should be all fixed up now. Sorry for the trouble!