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Forums / Subscriber issues

Subscriber issues

  • Unknown's avatar
    tjkirkpatgmailcom · Member · Sep 8, 2023 at 12:55 pm
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    • Add topic to favorites Add topic to favorites

    I subscribed to the ‘Rabid Capitalist’ blog but I still get prompted to become a subscriber and it does not provde me access to paid subscriber information.

    Self-declared URL: https://wordpress.com/read/blogs/221603995/posts/77
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staff-totoro · Staff · Sep 12, 2023 at 12:12 am
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    Hi there,

    As long as you are logged into your @tjkirkpatgmailcom account you should be able to see any content you are subscribed to.

    Usually when an issue like this occurs, it can be traced to an expired (or broken) login auth cookie stored on your local web browser. This will make it so that you do not appear as logged in when you visit sites you subscribe to. It looks like you are using Google Chrome as your browser, so with this in mind I would like you to try the following

    • clear your cache and cookies based on the steps google recommends here: https://support.google.com/accounts/answer/32050
    • Also make sure you are not blocking any “3rd party cookies” as explained in that guide as well.
    • If you continue to have loading issues after completing those steps, I would like you to try another browser instead, like Firefox. Are you able to proceed if you use a browser other than Chrome?

    Thanks for the additional info!

  • The topic ‘Subscriber issues’ is closed to new replies.

Tags

  • .org
  • account
  • payment
  • premium content
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 2 years
  • Latest reply from tjkirkpatgmailcom

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