Subscribers are not receiving posts.

• 

  brendakoinis · Member · Oct 13, 2021 at 2:30 pm

  • Copy link
  • Add topic to favorites

  For the past two weeks, my post is not making it to the inboxes of my subscribers. I am not tech savvy at all and have no idea how to fix this. Please help!!

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  supernovia · Staff · Oct 13, 2021 at 7:10 pm

  • Copy link

  Hi @brendakoinis, thanks for the heads up on this! I’ve done some digging and it seems you’re right. I don’t have an answer or a fix yet, but I’ll keep working on this and let you know when we do.

• 

  supernovia · Staff · Oct 13, 2021 at 7:14 pm

  • Copy link

  OH! Quick question before we dig further:

  I checked the last post and noticed it had edits from 2014. The post before that had edits from 2013.

  Is there any chance these were previously published at any point? Email notifications can only be triggered once, so if your intent is to share an older post again, you might consider using the Copy Post tool instead, or saying something new about the older post and linking to it.
  https://wordpress.com/support/copy-a-post-or-page/

  I’ve also seen this sometimes if the post was accidentally published at some point, then switched back to draft. The email notifications can only be triggered once per post.

• 

  brendakoinis · Member · Oct 20, 2021 at 3:14 pm

  • Copy link

  That worked! Thank you so very, very much!