Subscribers not receiving email notifications for new posts

  • Unknown's avatar
    systemadminnahborg · Member ·

    My subscribers stopped receiving email notifications on November 21st. We recently experienced an issue with our subscription widget on our site that stopped working 58 days ago – could this be related?

    I used the jetpack debug tool and everything is running fine. I tried reverting to an older version of Jetpack and that didn’t work.

    Any suggestions would be much appreciated. Thank you!

    Jetpack Version: 12.8.1
    Wordpress Version: 6.4.1
    PHP Version: 7.4
    Site: https://eyeonhousing.org/

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    parkdanil · Member ·

    It looks like you are using a different hosting provider (GoDaddy), I think you’ll need to contact them for support.

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    We can help with WordPress.com sites on this forum. It seems your question is specific to Jetpack’s subscription module on a self-hosted WordPress.org site. Would you mind posting on the Jetpack support forum here?

    Thanks!

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