Subscribers not receiving emails

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  rhinestoneworld · Member · Sep 10, 2013 at 2:08 pm

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  My subscribers are not receiving email notifications when I post a blog. This has been an issue for almost a week. Hot to fix?

  The blog I need help with is: (visible only to logged in users)

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  eurello · Staff · Sep 10, 2013 at 7:51 pm

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  Hi there – note that there’s currently an issue with daily digest and weekly digest subscriptions. You can read about that here:
  https://en.forums.wordpress.com/topic/weekly-and-daily-digest-email-subscriptions?replies=23

  If these subscribers aren’t using digests and still don’t receive your emails, please point them to these troubleshooting steps:
  http://en.support.wordpress.com/followers/#troubleshooting

  If none of those apply, please reply and provide me with one or two email addresses of subscribers having this problem, and the URL of a specific post that they didn’t get an update for, so I can look into it. Thanks!