Subscribers Receiving 2 Emails Notifications of a New Post

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  kmdenny · Member · Oct 3, 2015 at 6:46 pm

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  I recently transferred my wordpress.com site (travelfareatwell.wordpress.com) to a self hosted site (travelfareatwell.com). After I transferred my subscribers and published a post, I was notified by a reader that they were receiving 2 identical emails notifying them of a new post on my blog. Why are they receiving 2 emails now? How can I fix this?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 3, 2015 at 7:00 pm

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  To receive Staff help type modlook into the sidebar tags on this thread. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  supernovia · Staff · Oct 7, 2015 at 6:31 pm

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  Hi @kmdenny, I’ve spot checked a few subscribers and can see we’re only sending them one email for notifications. If you’ll let me know the first few letters of the email addresses or usernames of those who have complained, I’d be happy to investigate.