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  asiapacificsecurityhomeblog7860 · Member · Jun 13, 2020 at 7:27 am

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  On 6/11/2019, I paid a two-year subscription of S$96 to you. In February 2020, my computer was hit by a virus. It is now OK. Can I use the remainder of my subscription? My email is (email visible only to moderators and staff).

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  fstat · Staff · Jun 13, 2020 at 1:35 pm

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  Hi there,

  That purchase was made by another account that’s associated with the email address you provided.

  Please log in to that other account and contact us again so we can further assist you.

  If you cannot access that other account please follow our Account Recovery guide:

  Recover Your Account