Subscription?

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  youamateur · Member · Jun 12, 2022 at 4:18 am

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  It seems like I signed up for a subscription to register, with a trial period. However, I can’t find any information regarding it at all. If there’s a charge that will be coming, I want to cancel so I don’t have to go through the fraud department to remove the charge. So, that’s my question. Please let me know

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  amiteshg93 · Member · Jun 12, 2022 at 4:26 am

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  Hi there,

  When you cancel a purchase, the automatic renewal is turned off, ensuring you are not charged again.

  Here is something that might help: https://wordpress.com/support/manage-purchases/#cancel-a-purchase

  Hope this helps! :)

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  youamateur · Member · Jun 12, 2022 at 4:28 am

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  Awesome. Thank ye kindly; this is exactly what I needed. 🥳

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  amiteshg93 · Member · Jun 12, 2022 at 4:31 am

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  Hey @youamateur,

  Glad to hear that.
  Cheers! :)

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  staff-mckluskey · Staff · Jun 12, 2022 at 10:16 am

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  Hi there!

  Just to clarify, there is no history of purchases on the account youamateur. Do you remember the address of the site you’ve upgraded? It might be on a different WordPress.com account of yours.

  We also do not offer trial periods for our subscriptions, so it’s possible you’re referring to a subscription purchased on another platform.