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  sophieswell · Member · Sep 19, 2022 at 6:06 am

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  I just checking your plan and comparing with other builders. all of a sudden it proceed with the checkout. I have my own domain that I want to use. How do I cancel the subscription plan?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  amiteshg93 · Member · Sep 19, 2022 at 11:19 am

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  Hello there,

  If you would like to cancel your subscription, you can do so here: https://wordpress.com/support/manage-purchases/#cancel-a-purchase

  I have my own domain that I want to use

  You can connect your existing domain with any paid WordPress.com plan.
  https://wordpress.com/pricing/

  Here are the steps to connect your existing domain to the WordPress.com site :
  https://wordpress.com/support/domains/connect-existing-domain/#steps-to-connect-a-domain

  Hope this helps! :)

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  staff-zinnia · Staff · Sep 19, 2022 at 6:42 pm

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  Hello amiteshg93 –

  Please add a modlook tag to any questions about purchases or refunds. This way our team can have a look at the account.

  sophieswell –

  There haven’t been any purchases made on the account that you have contacted us from. No need to worry about cancelling or processing a refund. If more help is needed please write back. Go to https://wordpress.com/purchases/ to confirm there is nothing existing on the account.