Subscription

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  rydermuse67 · Member · Sep 30, 2023 at 12:20 am

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  I cancelled my subscription with wordpress after I joined and realized it was not going to work for me. I incurred several charges in August and another just a few days ago 09/27/2023

  [redacted]

  I need all these charges refunded and whatever subscription is still active, to be cancelled immediately. I emailed days ago and reported this and noone has returned my message.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Oct 2, 2023 at 9:28 pm

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  Hi @rydermuse67, I can see everything associated with this account was already refunded. The most recent renewal is on a different account. Can you log out and log in with the email address that got an invoice? Then you should be able to cancel here:

  https://wordpress.com/me/purchases

  As long as you do this within the times mentioned in our refund policy, you’ll be refunded automatically. Cheers!