Subscription

  • Unknown's avatar
    chromasocials · Member ·

    Hello, I was charged 2 times. So I first chose wordpress personal and then a few minutes later decided to upgrade to premium since it keeps on asking me to upgrade but then was asked for a full amount for the premium. It wouldn’t make any sense for my payment for the wordpress personal right? Can I get a refund for the wordpress personal? Since I’ve already chosen premium. You can check my account if you don’t believe me. You’ll see that the timespan of the 2 is just a few minutes.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • jmills39 · Staff ·

    Hello there,

    When you switched from the Personal to the Premium Plan, you were automatically credited for the amount you’d already spent on the Personal Plan.

    Billing History
    https://wordpress.com/me/purchases/billing

    If you’d like to go ahead and finish connecting your domain, here is the guide for completing that:
    https://wordpress.com/support/domains/connect-existing-domain/

    Please feel free to reply to this message if you have any other questions. Have a great day!

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