Subscription Bill

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  daystephens · Member · Oct 19, 2020 at 2:10 pm

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  I signed up for world press last year by never used it. This moth I was billed $96.00 for something I never used. I would like to have the money refunded and the subscription cancelled. Thank you.

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  bizanimesh · Staff · Oct 19, 2020 at 2:42 pm

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  Hi there,

  I have tagged this topic as modlook for WordPress staff assistance. They work through all tagged threads every day, replying to the oldest threads first. Someone from the team will get back to you soon. I appreciate your patience and understanding. 🙂

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  staff-blorbo · Staff · Oct 19, 2020 at 6:26 pm

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  We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If you the charge is located using the above site, but you are not presented further options, please contact us via https://wordpress.com/support/contact/?whywasi=charged

  With that said, if it was a year ago thought, it would be outside of our refund policy: https://wordpress.com/support/manage-purchases/#refund-policy