Subscription cancellation
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Hello, I cancelled my subscription and domain. I purchased 6/17 but have not been able to invest time into completing my website and it was very difficult when I did try. Please advise on your refund policy. Also, what is the policy for the domain if I choose to create a website in the future? Please contact me at (email visible only to moderators and staff) – Terrence Owens
The blog I need help with is: (visible only to logged in users)
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Hi there, If you used the domain credit portion of the plan you purchased, that specifically has a 48-hour cancellation and refund window, everything else can be refunded 30 days from purchase. https://en.support.wordpress.com/refunds/
As you’ve indicated that you made the purchase back in June, there would be no refund available, but you should definitely turn off the automatic renewal if you are not interested in continuing with the annual Plan. https://en.support.wordpress.com/faq-renewing-and-canceling/#auto-renew-off
Let us know if you need more help with that.
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