Subscription charges

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  besamusicconsult · Member · Jun 29, 2018 at 3:26 pm

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  Is it possible to cancel a subscription after a month and billed for that month only?

  The blog I need help with is: (visible only to logged in users)

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  vishalmukadam · Member · Jun 29, 2018 at 4:06 pm

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  Hi there,

  The refund period is 30 days, you must cancel within 30 days of purchase to receive a refund,
  more information about refunds can be found here:

  Refund a Purchase

  Hope this helps!

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  gemmacevans · Member · Jun 29, 2018 at 4:27 pm

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  Hi besamusicconsult,

  As @vishalmukadam mentioned, plans can be refunded if they are cancelled within 30 days but we are unable to issue refunds for unused months.

  Custom domains can be refunded within 48 hours of registration so that’s something to bear in mind. If upgraded and cancelled the plan and domain after a month, the domain cost would be deducted from your refund.

  Come back to me if you have any questions.