subscription expired

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  stupendousgrace · Member · Mar 17, 2015 at 10:55 am

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  Please I need to manually renew my subscription. Had auto renew set up but I changed my card and failed to update the details prior to expiration.

  The blog I need help with is: (visible only to logged in users)

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  geekinthegirl · Member · Mar 17, 2015 at 11:41 am

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  Hi there,

  Try going to Upgrades > My Upgrades, and it should give you the option to ‘Update Credit Card’.

  I believe it defaults to manual renewal if your card expires before your next auto-renewal.

  Hope that helps!

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  stupendousgrace · Member · Mar 17, 2015 at 11:54 am

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  hi Geekinthegirl, thanks for your timely response. problem is I can’t find the update credit card link in my updates as well. It just says I have no updates. I don’t know what to do next to make the payment and redeem the domain. If the domain has expired, how do I go about getting it back before it goes into redemption?