Subscription Expired to Website

  • Unknown's avatar
    sgbpc · Member ·

    Our credit card was changed at the time of an automatic renewal. Unfortunately, the individual who managed our website left our firm. Renewal email was in his name. I was not notified of the subscription expiration. How do we get out website back up and subscription renewed? Does WordPress not work directly with customers when a problem occurs?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    Your site is still accessible from its free address at https://sgbpc.wordpress.com/

    To connect your domain name, you’ll have to upgrade to our Pro plan. The Premium plan that you previously had no longer exists, and it’s been replaced by the Pro plan in a recent pricing change.

    Let me know if there’s anything else I can help you with.

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