Subscription issue

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  anoopgurung · Member · Jun 19, 2023 at 9:51 am

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  you have billed me for a wordpress.com subscription please cancel & refund me. i want to buy a subscription for anoopgurung.com my domain

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Jun 19, 2023 at 11:42 am

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  your domain anoopgurung.com is up and running with a Premium Plan on the wordpress.com platform. Are you sure you want to cancel?

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  staff-doublebassd · Staff · Jun 19, 2023 at 5:17 pm

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  Hi there,
  
  I see that you have successfully canceled and processed a refund for the Premium Plan. The refund can take 7-10 days to reflect on your bank statement. Did you want to purchase a subscription outside of the domain subscription?
  
  You currently only have the mapping subscription, and the domain will only be a secondary domain forwarding to anoopgurungcom.wordpress.com without a paid plan.
  
  Any paid plans, including the base Personal Plan, will allow your custom domain to be your site’s primary domain. In addition, you’ll receive additional media library storage, no ads, additional staff support, and more:

  http://wordpress.com/plans

  Please take a look at the plan options and let us know if you have any questions.
  
  Thanks!