Subscription Payment declined
-
Dear Madam/Sir
(redacted)
Today I tried to pay for a subscription with my VISA business card, but the payment was declined for unknown reason. My card is valid and I have money on company account, so I do not understand what is the problem?
I would appreciate your fast help.
Best regards,
Luka Dobrovic
[phone number redacted by mod]
(email visible only to moderators and staff)The blog I need help with is: (visible only to logged in users)
-
Dear Moderator, can you please delete this post, as my personal info was posted by error.
-
Hi Luka –
You’re private information has been removed.
Can you let me know if you are getting an error message at the check out screen? Which upgrade are you trying to renew?
-
Hi Liz, thanks for your support.
I would appreciate if you could also remove my name and country from the first post due to crazy spammers.
I am trying to pay for the annual personal subscription of 35$
Indeed I am getting an error message saying this card cannot be accepted, but I do not know why is this the case? -
I would appreciate if you could also remove my name and country from the first post due to crazy spammers.
Done :)
Is this a renewal or a new purchase? If it is a renewal can you share the site URL? These are our accepted payment methods: https://en.support.wordpress.com/payment/ You can also try to pay via PayPal.
Let me know if this works out or if you keep having trouble.
-
Please try to add the plan from https://wordpress.com/pricing/
Here’s a direct link that may work:
https://wordpress.com/checkout/particulagroup.wordpress.com/personalI’ve added the purchase to the cart already for you so all you should need to do is pay at the above link.
-
Hi,
In the end it was a problem with my bank, but I resolved it and successfully payed.
Thanks for your support! -
- The topic ‘Subscription Payment declined’ is closed to new replies.
WordPress.com Forums 