subscription renewal
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Hi. To cancel your WordPress.com plan, go to https://wordpress.com/me/purchases to manage your purchases.
You can read more about canceling and renewing purchases here: https://en.support.wordpress.com/domains/faq-renewing-and-canceling/#canceling-your-plans-and-domains
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I know I went there cause I found the link on the FAQ, but when I went to the manage purchases link, it said I don’t have any word press sites. However I know that I got charge for the “domain” today. And am not sure if it is an automatic payment for the WP plans etc.. I don’t mind about keeping my Domain. But don’t want to continue on WP.
Also when I go to Billing History.. there is nothing! -
How many usernames accounts do you have?
What is the URL starting with http:// of the domain in question please? -
I think I only have the “annejambor” username, but then I am not sure if the “herminephotoandtravel” isn’t one. (I did sign in both) and I don’t have anything in both (on the Manage your purchases)
domain is : https://herminephotoandtravel.com -
Your WordPress.COM profile page https://en.forums.wordpress.com/profile/annejambor states Member Since October 25, 2017 (3 hours) and you do not have a WordPress.ORG profile https://wordpress.org/support/users/annejambor.
I think what you want to do is deactivate your account. If I am correct read on.
Here’s how to deactivate your account:
Although username accounts are not deleted, so you cannot be impersonated and have your reputation affected by anyone registering the same username in the future, there are steps you can take that amount to removing all personal information and result in leaving only a throwaway email address behind. http://en.support.wordpress.com/deleting-accounts/1. You can go to My Account->Edit Profile at https://wordpress.com/me/account and remove all data except the account name and an email address. Create a throwaway email address and change the account email to that throwaway address. This only leaves the username behind.
Free disposable email address https://www.google.ca/search?q=free+disposable+email+address&ie=utf-8&oe=utf-8&gws_rd=cr&ei=Jf0mWaWKPMOD0wLgg6bYBQ
2. To unsubscribe from email sent to you from WordPress.com, go here and click on “Block all subscription emails from WordPress.com”:
https://wordpress.com/settings/notifications/3. To ensure the account is locked up tightly, visit this site, generate a password of 15-20 characters, and change the account password to it:
http://www.thebitmill.com/tools/password.html4. To hide your Gravatar profile, login and on the bottom right hand corner of your Gravatar profile page you will find a “hide” button visible only to you that you can click. http://en.gravatar.com/support/profile-privacy
IMPORTANT NOTE: Deleting sites and/or site content or making the site private does not remove indexed content from the SERPs (search engine page results) and we cannot help with that. Google and Bing only clear their caches of deleted indexed content that produces a 404 (page not found) every 3 – 6 months. To completely remove an entire page from Google search results after it produces a 404 (page not found):
https://support.google.com/webmasters/answer/6332384?hl=en&ref_topic=1724262&vid=0-635749429504660340-12158368555624983465&rd=1 -
herminephotoandtravel.com is hosted by Automattic
Name Servers:
ns3.wordpress.com
ns2.wordpress.com
ns1.wordpress.comYou are not logged in under the correct username account. Then you can do what was posted above at https://en.forums.wordpress.com/topic/subscription-renewal-19?replies=6#post-3038136
See here: https://en.forums.wordpress.com/profile/herminephotoandtravel.
As you are not logged in under the correct username account you must clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login correctly under the relevant username account
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P.S. Once you are logged in under the correct username account note that you will have access to live chat support if you need Staff help. https://en.support.wordpress.com/live-chat/ All sites with upgraded plans include access to live chat support. https://wordpress.com/help/contact At times when all operators are busy or unavailable, you’ll be able to get through to private email support.
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SO I finally found the username/ email that I used. (email visible only to moderators and staff) but same as the other one, it doesn’t have any billing history (but I have the receipt via email from last year). So I guess it seem like I am not going to be renewed (there is no credit card on file). And since the domain renewal was charge today, I am thinking that it will be mine for another year or so!) It this correct?
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Hi Anne,
The domain herminephotoandtravel.com is owned by the user herminephotoandtravel and it was renewed yesterday for another year.
If you wish to cancel any of the upgrades under that account you must log-in with the corresponding username and reply to this forum thread, or submit a ticket at:
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It seem like I am unable to even use the herminephotoandtravel.com domain for my new provider. I am just confused. I tried to go onto the link and it seem like it goes to the forum question again. So .. I am just confused. What is the “upgrades” under my account? I just tried to log in and see what was on the account etc.. It’s like It never existed! Pretty annoying if you are asking me!
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I see that you’re posting from another account (herminephotoandtravel251017). But still, this is not the account that owns herminephotoandtravel.com.
As I already said, the WordPress.com account that owns the domain is herminephotoandtravel. You need to log-in into that account if you want to manage your domain.
If you don’t have access to that account, here are the steps you can take to recover it:
Let me know if you have any other questions.
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