Subscription renewal

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  mariad1811 · Member · Mar 16, 2023 at 11:43 am

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  We have updated our card, but still unable to pay the subscription, please advise

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  aleone89 · Staff · Mar 16, 2023 at 4:54 pm

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  Hey there,

  To check, are you looking to upgrade redhallschool.com?

  If yes, it looks like the purchase currently on this site, is not with this account. Do you have access to the account that does have this original purchase?