Subscriptions

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  cspherbs · Member · Sep 18, 2019 at 12:32 am

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  We are trying to transfer our current Subscriptions (customers) to a new format. We are being told that we can’t do this due to the ‘Product Type’ from back-end because our customers have purchased subscription products and their subscription is active on live site so woocommerce does not allow to change the product type. I would like to know if there is a way to do this without canceling the current Subscriptions and having them sign-up again?

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  byteofgrace · Member · Sep 18, 2019 at 11:24 am

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  Hi there,

  This sounds like a WooCommerce related question. Please reach out to them at their forums which can be found at:

  https://wordpress.org/support/plugin/woocommerce

  These forums are for WordPress.com free WordPress.com hosted sites.

  Thanks!