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  beyondmommying · Member · May 11, 2014 at 11:20 am

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  My Blog Followers (specifically e-mail only followers) list is not being updated. I’ve had a few new subscribers recently and they are not on the list. I tried downloading as CSV but it does not include any new subscribers either.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 11, 2014 at 4:01 pm

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  Hi there,
  This is the WordPress.COM support forum. You need to post to the WordPress.ORG support forum for help with your site because it is not hosted by WordPress.COM.

  WordPress.com and WordPress.org are completely separate and have different logins, features and run different versions of some themes with the same names http://support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.

  Some JetPack solutions are here http://jetpack.me/support/
  Others are in the JetPack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if you can’t find help at either one then you can file a JetPack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

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  beyondmommying · Member · May 11, 2014 at 10:05 pm

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  Doh! I didn’t even check which forum I was on! Sorry and thanks for your help, will check the links you shared!