Sudden payment to WordPress and I don’t know why?

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  mariam56 · Member · Oct 12, 2021 at 7:19 am

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  On 28 September my credit listed that I paid WordPress $60. I don’t know why? How can I find out what and why was I billed? Thank-you.

  I don’t have a site with WordPress.com yet

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  staartmees · Member · Oct 12, 2021 at 7:21 am

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  You can check that charge at https://wpchrg.wordpress.com/

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  kokkieh · Staff · Oct 12, 2021 at 7:49 am

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  Hi there,

  Four months ago you posted a thread in https://wordpress.com/forums/topic/how-to-renew-9/ asking for help renewing the site, the-ari-experience.com

  I see a renewal payment for that site that went through during the last week of September, so I’m guessing that’s the payment you’re seeing.

  As we explained in June, you own that site under a different WordPress.com username account. If you don’t remember the login details for the correct account, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access. You can use the transaction ID appearing in the statement descriptor for the recent payment to verify your ownership of the other account:

  https://wordpress.com/support/billing-history/#retrieving-a-transaction-id