Suddenly Safari can't find my website

  • Unknown's avatar
    stoklos · Member ·

    I’ve paid for a premium account, and it’s not due for renewal until November, 2015. Yet, when I try to find my website, mindfulreading.com, I get a message that says “Safari can’t find the server mindfulreading.com”

    What am I missing?

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there. Your domain’s WhoIs data shows it as “Deleted and available again” https://whois.domaintools.com/mindfulreading.com

    Did you register the domain with WordPress.com or did you register it elsewhere and only mapped it to WordPress.com?

    I’ll tag this for staff so they can also look into this for you. Please be patient while waiting for their reply.

  • Unknown's avatar
    rachelmcr · Member ·

    Hi there,

    Your domain mindfulreading.com was mapped to WordPress.com, which means it was registered with a different domain registrar and pointed to your WordPress.com site. (That’s different from domains registered directly at WordPress.com.) When you map a domain like that, you need to keep the domain name registered with your domain registrar to keep using it with your site here.

    Since the domain isn’t currently registered, I removed that domain mapping for mindfulreading.com from your site here. You can go to the Domains page to add that domain back to your site. To do that, you can either register it as a new domain here at WordPress.com or register it with another domain registrar and map it to WordPress.com again.

    Please let me know if you have any questions about that. :)

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