Suggested Products Problem – not in a grid

• 

  timberridgeeqcenter236 · Member · Nov 22, 2021 at 2:26 am

  • Copy link
  • Add topic to favorites

  On my tack store side of the site, within the products there is suggested products underneath, and they are just running down the page instead of being in a grid, the happiness engineers on chat said I needed to reach out here for assistance. Thanks!

  The blog I need help with is: (visible only to logged in users)

• 

  aleone89 · Staff · Nov 22, 2021 at 9:30 am

  • Copy link

  Hello there,

  Many thanks for reaching out.

  Are you able to confirm the URL of the website that you need assistance with please?

• 

  timberridgeeqcenter236 · Member · Nov 23, 2021 at 12:35 am

  • Copy link

  The url is https://timberridgeeqcentercom.wpcomstaging.com/tack-store/

• 

  staff-totoro · Staff · Nov 23, 2021 at 1:57 am

  • Copy link

  Hi there,

  I reviewed the chat you had, and the person in that chat suggested this:

  You’ll want to contact the theme’s developers to find out if there’s a fix or solution they can provide you.

  The issue here is that we are not the developer of this child theme, but also if I look at your theme info I see that the author is listed as “anonymous” which typically means the theme is offered without support:

  

  In cases like this you will typically need to hire a theme designer to help you with fixing this issue as your child theme does not appear to be coded to work with WordPress.com. Support staff does not possess the skill required to assist with custom them development.

  If you wish you can use the following CSS to hide the related products section for now:

  section.related.products {
      display: none;
  }

  If you would like the products to display as a grid, you can contact our network of freelance WordPress developers via Codeable for assistance.

  Thanks!

• 

  timberridgeeqcenter236 · Member · Nov 23, 2021 at 2:19 am

  • Copy link

  Thanks Jerry!