Super Confused. Please Advise

• 

  finn2win · Member · Nov 10, 2020 at 11:27 pm

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  Hello,

  Please help me. I’m changed my website over to a third party and they had access to my old wordpress site. Now I can’t locate it.

  The place I used to login into it just give me an error page.

  https://www.earlybirdrealestate.com/wp-login.php?redirect_to=http%3A%2F%2Fearlybirdrealestate.com%2Fwp-admin%2F&reauth=1

  Where do I go to get into the back end of wordpress?

  Thanks!

  Finn

• 

  staff-totoro · Staff · Nov 11, 2020 at 1:24 am

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  Hi there,

  The site earlybirdrealestate.com appears to be a self-hosted WordPress (also called “.org”) site hosted on an outside web hosting company, and not a site hosted on our WordPress.com service.

  You can confirm here: https://gwhois.org/earlybirdrealestate.com+dns

  To clarify, WordPress.com and WordPress.org are two different entities, but the essential difference is that we don’t have access to all WordPress sites, only the ones hosted on our WordPress.com servers. See http://support.wordpress.com/com-vs-org/ for more info.

  You can find support for your self-hosted WordPress site here: http://wordpress.org/support/

  You may also wish to contact your host’s support team for more assistance.

  Hope that points you in the right direction!