support

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  kristiecantu · Member · Apr 16, 2021 at 5:06 pm

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  How do I contact someone from wordpress for help?!

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  staff-arihere · Staff · Apr 16, 2021 at 5:44 pm

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  Hi there!

  You can use this link to go to WordPress.com/help. When you’re logged in, you’ll find helpful links and the different options of support available (they vary depending on what plan your site is on). Look for “Contact Support” in the upper right-hand corner when you get there.

  If you’re not logged in, when you arrive at that page you might need to scroll down a little bit, and you’ll see a “Get Help” button which can connect you with WordPress.com’s Happiness Engineers.

  Hope that helps!

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  staff-blorbo · Staff · Apr 16, 2021 at 6:13 pm

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  To clarify a bit more, we offer forum support for all users on our free plan, email support for all customers with paid plans, and live chat support for all customers with Premium and higher annual paid plans: https://wordpress.com/support/help-support-options/

  Visiting https://wordpress.com/help/contact will always connect you with the highest available support option for your plan.

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  staff-arihere · Staff · Apr 16, 2021 at 6:22 pm

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  Thanks staff-blorbo!