support

• 

  4pawspetsittingadelaide · Member · Sep 12, 2023 at 1:54 am

  • Copy link
  • Add topic to favorites

  I have a website http://www.4pawspetsitting.com.au and i am not able to log into it.
  I think it might be under a different email address, but i rarely update anything. However, its really needing an upgrade and price changes and i cannot get in.

  can someone please help with my login and how to change up the page.

  thanks
  Kath Mardon

  Self-declared URL: http://www.4pawspetsitting.com.au
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

• 

  2020testjj · Member · Sep 12, 2023 at 5:41 am

  • Copy link

  I think it might be under a different email address

  It sounds like 4pawspetsitting.com.au is under a different username account.

  Since it looks like you have an upgrade on that site, you’ll also have the required information for the Account Recovery form. Do not share that information here in our public forums, but only on the Account Recovery form.

  

  Recover Your Account

  in WordPress.com Support

  4 min read

  At some point, you may run into a situation in which you’ve lost access to your account. We want to ensure that you take the necessary steps to avoid getting locked out and set up your WordPress.com account to be recoverable. Password Reset Process It’s crucial to remember your password and to keep it secure, but there might come a time when you forget your password. If you need to reset a
• 

  4pawspetsittingadelaide · Member · Sep 12, 2023 at 11:51 pm

  • Copy link

  that’s great, thank you for your help.