Support

  • Unknown's avatar
    beyondmeasure2021 · Member ·

    I really need help-the money earned from your business is being held when the issue is not with the payment/account, it’s with the website host. At this point ive lost 3 lucrative days of major sales based on your marketing strategy in which ive spent $5k on so far THIS MONTH. I will take my business to Shopify which is much easier to use. i understand the domain needs to be transferred & is in the process of it but i cannot wait additional days without your payout while the host transfers the domain

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-dragon · Staff ·

    Hey there,

    I see your site byondmeasure.com is currently hosted with Hostinger, which is a wordpress.org self-hosted site. This forum is for sites hosted with WordPress.com hosting. You can learn more about the differences here:

    WP
    WordPress.com vs. WordPress.org
    in WordPress.com Support
    5 min read
    WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is ho

    If you and having an issue with your hosting provider, you will need to reach out to them directly. If you are having trouble with WooCommerce, you can reach their support directly here.

    Hope this helps!

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