support

  • Unknown's avatar

    Hello, I was charged twice for the same yearly Starter plan. The first charge was on 1/22/2024 and the second charge was today 3/4/2024.

    May I get a refund for the second charge? Since I paid on 1/22/2024 I would like to keep my Starter plan.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there! I’ve connected with you via your email ticket and will close this thread for now. We’re happy to continue the conversation over email!

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