Support

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  efmeyette · Member · Apr 13, 2016 at 1:04 pm

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  How do I upgrade so I can actually reach Tech Support????

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 13, 2016 at 4:36 pm

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  This is the peer support forum. I have been here for 10 years and can say with confidence that there is rarely a question posted here that has not been posed and answered previously.

  There is no phone support. For all the support options when you have technical support issues see https://en.support.wordpress.com/help-support-options/

  Those who have a paid upgrade use the “Contact Support” form, http://support.wordpress.com/contact/ where they will receive a choice of having staff answer your question publicly or privately.

  The best contact form to use now is:
  http://wordpress.com/help/contact
  Live chat will be available there if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum.

  re: direct email support
  Also note, that you can email Staff at:
  support@wordpress.com
  or
  (email visible only to moderators and staff)

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  timethief · Member · Apr 13, 2016 at 4:42 pm

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  I see this is a duplicate thread. Go to https://en.forums.wordpress.com/topic/blog-post-doesnt-appear-on-website?replies=3#post-2612029