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  valdanogarife · Member · Nov 27, 2016 at 10:20 am

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  Hi. I’m facinh a problem with my WP Admin pannel. My theme developers can’t get access to my Admin Pannel now, they use to get in when I need a support using my Administrator account info, Thiss issue started a few days ago after I migrate to another Server. There is an issue in my theme which has to be solved ASAP by my theme developers, but when they try getting there, a form appears asking a Human verification, and when they try to type the requested information it doesn’t accept. Please I ask you to remove this form, as my develpers are getting whith my Admin Info, in order to solve my issues. This is the link to see the requested form: http://prnt.sc/dbh1bp

  Sincerely!
  Valdano Garife

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Nov 28, 2016 at 7:43 am

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  If you haven’t yet, you’ll want to check with your hosting provider for mycodemz.com as that site is not hosted here on WordPressdotcom http://www.whoishostingthis.com/?q=mycodemz.com and we can only help with WordPressdotcom sites.

  Standalone WP and WordPressdotcom are different entities; more information about the differences can be found here: https://en.support.wordpress.com/com-vs-org/

  Help for self-hosted sites using the standalone WP software can be found over at https://codex.wordpress.org/Main_Page and at https://wordpress.org/support/ If you don’t have a username on the ORG forums, you can register one on that page.

  Best wishes

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  valdanogarife · Member · Nov 28, 2016 at 9:09 am

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  Hello world. I have reported the issue to my server regarding to this issue, and this ia what they said: “Due to the constantly increasing brute force attacks against WordPress sites, we have implemented couple of additional server side measures, one of which includes extra authentication layer for your WordPress and Joomla login page and prevent your account from being compromised.” https://www.http://mochahost.com
  My issue was solved. Thank you for your atention.
  Best Regards

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  justjennifer · Member · Nov 28, 2016 at 9:12 am

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  Thanks for that information. Any further questions or problems with using the standalone WP software (ORG) should be directed to the ORG forums, linked in my above reply.

  Again, best wishes.