Support

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  woodgateglenhoa · Member · Oct 31, 2017 at 7:16 pm

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  How do I get billing support in a non public area?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 31, 2017 at 7:31 pm

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  To address any and all billing issues like this one we can click https://wpchrg.wordpress.com/ and we can also use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged

  There is no phone support. See: Getting WordPress.com support https://en.support.wordpress.com/help-support-options/

  All sites with upgraded plans include access to live chat support. https://en.support.wordpress.com/live-chat/ https://wordpress.com/help/contact At times when all operators are busy or unavailable, you’ll be able to get through to private email support.

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  supernovia · Staff · Oct 31, 2017 at 9:36 pm

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  @janstory46 I’ve responded to your other thread, so I’ll go ahead and close this one. Timethief is correct, though staff can reach out via email as needed. Let’s return to the other thread and sort things out from there.