Support Chat
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Is anyone else having problems with support chat not loading? It keeps saying to disable adblock. I don’t have adblock!
The blog I need help with is: (visible only to logged in users)
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Try clearing your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies
Make sure you aren’t in private browsing mode.
re: Getting WordPress.com Support
If you wish to contact Staff on any matter rather than posting details into a support thread like this one, and tagging a support thread with modlook please read on.
How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question
All support docs are at https://en.support.wordpress.com/, and that link is found on every page in this site, and on the bottom of every Admin page on every blog hosted here, and and at the bottom of every support forum thread and page.
Go to https://en.support.wordpress.com/ and type in Getting WordPress.com Support into the search box and click https://en.support.wordpress.com/?s=Getting+WordPress.com+Support+
Results: Getting WordPress.com Support https://en.support.wordpress.com/help-support-options/
There is no phone support. Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/
The best WordPress.COM contact form to use now for Staff assistance is:
http://wordpress.com/help/contactLive chat will be available there only if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/
re: direct email support
Also note, that you can email WordPress.COM Staff at:
help@wordpress.com
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