Support Chat not loading
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Can’t get the Mail chimp button to work on our contact page. I get error message: Woops There was an error and we couldn’t process your subscription. Please reload the page and try again.
The blog I need help with is: (visible only to logged in users)
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I just a quick test of your contact page and everything appears to have worked correctly:
If you’re still seeing the issue, it may be a browser issue. Can you try clearing your browser cache by following the instructions below?
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Thanks. A simple command + R fixed it but why doesn’t the chat work? It just sits there buffering. I used to be able to problems address immediately. Not cool to not get what I’m paying for.
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Could you follow the steps outlined here? This way you should be able to connect to us as a paid plan customer.
Sometimes, you may not get a immediate response when there are no Happiness Engineers available, but we still respond to you as soon as we can once your request/question is submitted through the Help Center.
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Now I’m seeing that though command R worked once, I’m back to getting the error message. I guess I have to clear cache but why would it work once then not again?
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Hey there! I’ve had a look over everything here and I can assure you all our support channels are working properly. It seems that there is something wrong with the Internet browser that you are using. This could be a number of things and we can’t necessarily help you fix problems that you are experiencing on your own device or network, but I would suggest checking out our guide here and considering testing working with a different browser for a little while.
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