SUPPORT. HELP.
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How to get in touch (to chat) with an actual SUPPORT TECHNICIAN/PERSON, not the public forum? I’m trying to get an answer to a problem created by the system.
The blog I need help with is: (visible only to logged in users)
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There is no phone support. See here for all the support options when you have wordpress.COM technical support issues see https://en.support.wordpress.com/help-support-options/
Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/ where they will receive a choice of having staff answer your question publicly or privately.
The best WordPress.COM contact form to use now for Staff assistance is:
http://wordpress.com/help/contact
Live chat will be available there if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/re: direct email support
Also note, that you can email WordPress.COM Staff at:
help@wordpress.comAlternatively, post your issue here knowing that there’s rarely a wordpress.COM support question asked that has not already been asked and answered on this peer support forum.
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