support ive lost my account

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  camilledanataylor · Member · Aug 13, 2016 at 1:05 am

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  camicamirobot.net is totally inaccessible to me, can you please help me recover access?

  The blog I need help with is: (visible only to logged in users)

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  heliodore · Member · Aug 13, 2016 at 5:59 am

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  Hi,

  If you need to reset a forgotten password, use the lost password form.

  If you’ve misplaced your log-in information, the email address or username you’ve entered isn’t recognized, you can access your account using the Account Recovery Form.

  Happy blogging!

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  camilledanataylor · Member · Aug 14, 2016 at 1:39 am

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  Hey,

  Thanks for the reply @heliodore but the password reset involves a sms code that never ends up arriving to my phone so I’m in a bit of a loop here. This was intended for direct support but i’ve been getting quite lost trying to reach a person behind wordpress that can help as the website i need assistance with is camicamirobot.net , a premium site :(

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  camilledanataylor · Member · Aug 14, 2016 at 1:40 am

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  Hey,

  Thanks for the reply @heliodore but the password reset involves a sms code that never ends up arriving to my phone so I’m in a bit of a loop here. This was intended for direct support but i’ve been getting quite lost trying to reach a person behind wordpress that can help as the website i need assistance with is camicamirobot.net , a premium site :(

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  heliodore · Member · Aug 14, 2016 at 7:02 am

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  You are absolutely right.
  If you have a paid upgrade, you can use the “Contact Support” form.
  However, as you have lost access to your Premium account, it won’t work with a free one.

  This is why I suggest you to use the Account Recovery Form. Please, be as accurate as possible.