support needed(Valentine’s day promocode)
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I can’t seem to find the support help in anyway. But I saw the valentine’s day promo having 30% off the usual rate, but keep showing 20% when i key in the promo code. Please assist.
The blog I need help with is: (visible only to logged in users)
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Hi –
Thanks for writing to us. I’m happy to help. Which plan are you looking to add to the account?
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Hi,
I’m looking at the personal plan for my site becreatenow.wordpress.com just to showcase some creativity stuff for fun.
Regards
Barry -
Hi Barry,
Can you please provide more info on where you saw this promotion, and what code it is you’re trying to use?
We had a Valentine’s promotion running over 14 and 15 February, but that promotion was only for 20% off, and that code is no longer valid.
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I hope the embed works. But here you go
Alternatively…
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Thanks for the screen shot.
You’ll see that email indicates the discount is 20%, not 30%. I notice the button at the bottom says 30%, but I received that exact email for one of my sites and it shows 20% everywhere, so I’m not sure why it shows differently for you.
Additionally, that code was only valid for 48 hours, so it can no longer be used, and you only posted here several days after the code already expired.
Regardless, I’ve added credits equal to the value of 20% off the Personal Plan to your account. That will automatically be subtracted from the total when you go to check out.
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