Support states that it can clear information instead of deleting site

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  erinwegs · Member · Oct 8, 2014 at 12:27 am

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  Hi,
  I went to delete the blog site that I have to create a new one but instead it gave me the option just to have support clear the information and I would rather just clear the information like it states that support can do. How do I go about this?
  Thanks,

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 8, 2014 at 9:30 pm

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  You have two options.

  option 1
  You can quickly remove your contents by deleting them in bulk.
  bulk delete images & media http://en.support.wordpress.com/media/deleting-files/#bulk-deletion
  bulk delete posts > http://en.support.wordpress.com/posts/edit-posts-screen/#bulk-edit
  bulk delete pages > http://en.support.wordpress.com/pages/edit-pages-screen/#bulk-edit
  Here’s how to permanently delete Trash >
  http://en.support.wordpress.com/trash/
  http://en.support.wordpress.com/trash/#deleting-permanently

  IMPORTANT NOTE: Deleting blog content does not remove it from the SERPs (search engine page results). Google and Bing only clear their caches of deleted indexed content that produces a 404 (page not found) every 3 – 6 months. To completely remove an entire page from Google search results: https://support.google.com/webmasters/answer/1663419?hl=en

  option 2
  If you have lots of content and are willing to wait, Staff can empty the whole blog for you. That will remove all data including posts, pages, tags, categories, comments, and uploaded files and once deleted, the data cannot be recovered.

  If you are sure you want Staff to proceed, then type modlook into the tags in the sidebar for Staff attention and post again to this thread to:

  (1) confirm the URL of the blog you want them to empty;
  (2) confirm that you know content deletion is irreversible.

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  thatrobyn · Member · Oct 10, 2014 at 6:16 pm

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  Hi there,

  I can help you with this, but for security’s sake, will need to take this conversation over to a private email so I can confirm ownership of the site.

  Keep an eye out!