support team

  • Unknown's avatar
    daileykohtz · Member ·

    I want a refund for a charge against my account and to close my account, but the charge isn’t showing up in my purchases. I desperately need the money back. This us hurting my budget. Thank you in advance.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-oikake · Staff ·

    Hi,

    I checked it, and I don’t see any recent purchases made in the account you are contacting us from (daileykohtz). This purchase must have been made with another account of yours.

    Please fill out the following form to the best of your ability to let us know more info about this transaction: https://wpchrg.wordpress.com

    If the info you have is not a match for what we show in our system, then a contact form will appear that will allow you to send a direct message to our billing support team, and from there, they will reach out to you directly via email. Thanks!

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