Support Temporarily Closed¿

• 

  cronies · Member · Aug 21, 2007 at 12:44 am

  • Copy link
  • Add topic to favorites

  Support is currently closed.

  Please feel free to browse the FAQ.
  Normal support hours are Monday – Friday 9 AM – 5PM PDT

  It’s still 4:38 PDT n’ it’s closed¿ The support link on my dashboard is gone too. :(

• 

  cronies · Member · Aug 21, 2007 at 12:45 am

  • Copy link

  I’ve no idea why the font size’s so small.

• 

  cronies · Member · Aug 21, 2007 at 5:14 am

  • Copy link

  Can someone please help¿

• 

  devblog · Member · Aug 21, 2007 at 5:20 am

  • Copy link

  what do you need help with?

• 

  cronies · Member · Aug 21, 2007 at 5:25 am

  • Copy link

  Nm.

  Btw, my comment is awaiting your moderation. ;)

• 

  judyb12 · Member · Aug 21, 2007 at 6:00 pm

  • Copy link

  Cronies,

  Please stop junking up the forum with non-issues and random posts.

• 

  cronies · Member · Aug 22, 2007 at 2:11 am

  • Copy link

  Idk why the support link on my dashboard’s gone.

• 

  trent · Member · Aug 22, 2007 at 2:14 am

  • Copy link

  Cronies, it might be because support is closed. What is your issue you are having trouble with. Put it into ONE post and we can try and help. If we cannot, then contact support through support @ wordpress.com if the timezone issue is a problem for you.

  Trent

• 

  thistimethisspace · Member · Aug 22, 2007 at 2:16 am

  • Copy link

  Please nderstand that there is no special line of communication between volunteers and staff. We have no information other than what we know via our own personal experience or that which can be found in the FAQs and forum searchbox.

  During the hours that Support is closed staff have these forums on rss feeds. They will attend to only those matters that are urgent. Do you have an urgent problem? If so email support [at] wordpress [dot] com and if not then wait until support is open and use this link http://wordpress.com/contact-support/

• 

  cronies · Member · Aug 22, 2007 at 2:22 am

  • Copy link

  Thanks for y’all reply. I’m just wonderin’ why cause the support link was always on the dashboard even the support is temporarily closed.

  Btw, I went to http://wordpress.com/contact-support/ on Tuesday before 5PDT, it was also closed.

• 

  trent · Member · Aug 22, 2007 at 2:24 am

  • Copy link

  Best bet is the email then to support @ wordpress.com if you have an issue that we cannot solve here in the forums, but most questions we can help with….believe me!

  Trent

• 

  cronies · Member · Aug 22, 2007 at 2:26 am

  • Copy link

  It’s not a question, it’s a suggestion.

• 

  thistimethisspace · Member · Aug 22, 2007 at 2:31 am

  • Copy link

  Do you recognize that only staff make decisions on features and policies?
  Do you notice that only staff have backend access to blogs?
  Do you notice that suggestions must be sent directly to staff to get their attention?
  Do you also notice that posting these issues that volunteers cannot deal with to tyhe forum only means that you are wasting volunteer time and energy telling you over and over again to contact staff?
  I hope so because I’m beginning to feel downright testy about the number of times you are making posts like this one.

• 

  cronies · Member · Aug 22, 2007 at 2:33 am

  • Copy link

  I’ve no word.

• 

  trent · Member · Aug 22, 2007 at 2:35 am

  • Copy link

  Suggestions go to staff as well (they own this so they make decisions!) Let us just leave this at that everyone.

  Trent