Support Temporarily Closed¿
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Support is currently closed.
Please feel free to browse the FAQ.
Normal support hours are Monday – Friday 9 AM – 5PM PDTIt’s still 4:38 PDT n’ it’s closed¿ The support link on my dashboard is gone too. :(
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Cronies, it might be because support is closed. What is your issue you are having trouble with. Put it into ONE post and we can try and help. If we cannot, then contact support through support @ wordpress.com if the timezone issue is a problem for you.
Trent
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Please nderstand that there is no special line of communication between volunteers and staff. We have no information other than what we know via our own personal experience or that which can be found in the FAQs and forum searchbox.
During the hours that Support is closed staff have these forums on rss feeds. They will attend to only those matters that are urgent. Do you have an urgent problem? If so email support [at] wordpress [dot] com and if not then wait until support is open and use this link http://wordpress.com/contact-support/
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Thanks for y’all reply. I’m just wonderin’ why cause the support link was always on the dashboard even the support is temporarily closed.
Btw, I went to http://wordpress.com/contact-support/ on Tuesday before 5PDT, it was also closed.
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Best bet is the email then to support @ wordpress.com if you have an issue that we cannot solve here in the forums, but most questions we can help with….believe me!
Trent
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Do you recognize that only staff make decisions on features and policies?
Do you notice that only staff have backend access to blogs?
Do you notice that suggestions must be sent directly to staff to get their attention?
Do you also notice that posting these issues that volunteers cannot deal with to tyhe forum only means that you are wasting volunteer time and energy telling you over and over again to contact staff?
I hope so because I’m beginning to feel downright testy about the number of times you are making posts like this one. -
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Suggestions go to staff as well (they own this so they make decisions!) Let us just leave this at that everyone.
Trent
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